Privacy Policy
Last updated: June 22, 2026
Who we are
Marketing Spider ("Marketing Spider", "we", "us") provides a marketing and social media management platform for businesses. This policy explains what we collect when you use our platform or connect social accounts.
Information we collect
We collect information you provide directly — your name, email, business details, and social media account data you choose to connect. We also collect usage data and basic technical information (such as IP address and browser type) needed to operate the platform securely.
Social media integrations
When you connect a social media account (e.g., TikTok, Instagram, YouTube, LinkedIn), we receive an access token and the account data needed to post on your behalf. We use this data only to perform actions you explicitly authorize within the platform. We do not share your social account credentials with third parties.
How we use your information
We use your information to provide, operate, and improve the platform; to schedule and publish content on your behalf; to send transactional emails; and to respond to support requests. We do not sell your personal information.
Sharing
We share data only with service providers that help us operate (e.g., cloud hosting, email delivery, analytics), under agreements that require they protect it. We may disclose information where required by law.
Data retention & security
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time. We apply reasonable safeguards including encrypted connections, access controls, and per-account data isolation.
Your choices
You may request access to, correction of, or deletion of your information at any time by emailing support@marketingspider.net.
Contact
Questions about this policy? Email support@marketingspider.net.
This is a working policy document and will be updated as the platform evolves.